Support

1. How to get help

Email [email protected]. Include your 16-digit account number if you have one. We cannot reset an account without that number.

In the iOS app: Account → Email support. That opens a message with your account number already filled in.

2. What not to send

Do not send browsing history, DNS queries, sites you visited, or connection logs. We do not store that data and we do not need it to help you.

3. Common requests

Payments and prepaid time: include the purchase date and, for App Store purchases, the Apple transaction if you have it. Do not send card numbers or UPI IDs.

Account deletion: you can delete the account in the app (Account, then Delete account). Email us if that fails.

4. Privacy questions

Read the Privacy policy, or email [email protected].